Re-creating a User Database

The Re-create User Database option of Mailbox/Library Maintenance will rebuild a user or resource database (userxxx.db) and recover any information it can. Some information is lost, such as the folder assignments.

You should never need to select this option for regular database maintenance. It is designed for severe problems, such as replacing a user database that has been accidentally deleted and for which you have no backup copy. Because folder assignments are lost, all items are placed into the Cabinet folder. The user must then reorganize all the items in his or her mailbox. Use of filters and searching can facilitate this process, but it is not a desirable experience. It is, however, preferable to losing everything.

To re-create a user database:

  1. In ConsoleOne, browse to and select one or more User or Resource objects that need the user database re-created.

  2. Click Tools > GroupWise Utilities > Mailbox/Library Maintenance.

    Mailbox/Library Maintenance dialog box
  3. From the Action drop-down list, select Re-create User Database.

  4. Using the tabs at the bottom of the Mailbox/Library Maintenance dialog box, set the following options:


    Selected options can be saved for repeated use. See Saving Mailbox/Library Maintenance Options.

  5. Click Run to re-create the user database.