Problem: A message from user A is not being delivered to user B in the same post office. This scenario would most likely occur when GroupWise® users connect to the post office using direct access mode. Direct access for clients is not recommended for GroupWise 6.x.
Action: If you are having problems with direct access using GroupWise 6.x, see the GroupWise 5.5 Troubleshooting 2: Solutions to Common Problems.