Problem: The user performs an action in the GroupWise client but does not see the results of that action. For example, the user sends a message but does not see that message in the mailbox. Or the user deletes sent messages from the mailbox but the messages are still displayed.
Action: By default, the GroupWise Windows client updates the screen once every minute. Users can specify a shorter update interval in the client so their screen information is updated more frequently; this will also increase network traffic because the client will be polling the users' mailboxes more often. In the GroupWise Windows client, click Tools > Options, then double-click Environment. Click General, then adjust the Refresh Interval setting.