Problem: A user can't start the GroupWise client.
Possible Cause: The user doesn't exist in the post office yet.
Action: Verify you've added the user to a post office. See "Creating GroupWise Accounts" in "Users" in the GroupWise 6.5 Administration Guide.
Possible Cause: If using client/server access, the user's TCP/IP information might be incorrect.
Action: Make sure the user's post office is set up for client/server access. See "Using Client/Server Access to the Post Office" in "Post Office Agent" in the GroupWise 6.5 Administration Guide.
Action: Set up a GroupWise name server. See "Simplifying Client/Server Access with a GroupWise Name Server" in "Post Office Agent" in the GroupWise 6.5 Administration Guide.
Action: Use the /ipa and /ipp client startup switches to provide the correct IP address and TCP port information.
Possible Cause: Multiple users have the same network ID.
Action: If users share the same network ID, but have different GroupWise user IDs, start the GroupWise client using the /@u client startup switch.