Problem: You attempt to move a user from one post office to another, but the user does not appear in the destination post office.
Possible Cause: The agents aren't functioning properly.
Action: Make sure the MTA and POA are configured correctly and are running. See "Message Transfer Agent" and "Post Office Agent" in the GroupWise 6.5 Administration Guide.
Possible Cause: The move hasn't been completed yet.
Action: If you are moving a user from one domain to another, view the pending operations to see if the operation is complete. See "Pending Operations" in "System" in the GroupWise 6.5 Administration Guide. You can also use the Move User Status utility to watch the progress of user moves. See "Monitoring User Move Status" in "Users" in the GroupWise 6.5 Administration Guide.
Possible Cause: The move failed.
Action: Check the MTA and POA log files to see if the process failed. If so, repeat the move.
Possible Cause: There is insufficient disk space in the destination post office.
Action: Verify the post office to which you are moving the user has sufficient free disk space.