Accessing Your GroupWise Mailbox

When your system administrator migrated your mailbox to GroupWise, a default password was set on it. You cannot start GroupWise without this password. If you have not yet received your GroupWise password, contact your system administrator. Be aware that your system administrator may have chosen not to migrate any items older than a certain date, sent items, journal entries, and deleted items from your Outlook mailbox.

  1. Start the GroupWise Windows client.

    You can see that the GroupWise Migration Utility run by your system administrator has created a new folder with subfolders for various types of items from your Outlook mailbox. By default, the new folder is called Exchange, but your system administrator might have chosen a different name.

    You can leave migrated items in the Exchange folder or move them into folders in your GroupWise Cabinet as needed. The GroupWise Find feature helps you locate what you need in either case. Migrated items in the Exchange folder can be replied to and forwarded just like native GroupWise items, provided that your e-mail address is of the format userID@internet_domain_name.

    Your system administrator might have chosen to migrate items from your Outlook Inbox folder into your main GroupWise Mailbox folder and items from your Outlook Drafts folder into your GroupWise Work in Progress folder. If so, these migrated items are not found under the Exchange folder.

  2. To replace the default GroupWise password provided by your system administrator with your own mailbox password, click Tools > Options > Security > Password.

    This prevents other users from accessing your mailbox.

    By default, the GroupWise client starts in Online mode, which means that the client interacts actively with the Post Office Agent for your post office. In Online mode, if the Post Office Agent server goes down, you can no longer access your GroupWise mailbox. As an alternative, you can use Caching mode, where a copy of your Online mailbox is created on your local workstation. In Caching mode, if the Post Office Agent server goes down, you can still access your mailbox. Messages you want to send are saved until the client can contact the Post Office Agent again.

  3. If you want to use Caching mode:

    1. Click File > Mode > Caching.

    2. Specify the directory where you want to create your Caching mailbox, then click OK

      The GroupWise client restarts whenever you switch between Online mode and Caching mode.

    By default, the GroupWise client retains all messages in your Online mailbox indefinitely. Over time, your mailbox can grow very large. Your system administrator might choose to restrict the size of your mailbox. If you want to clean up your mailbox on a regular schedule, you can configuration GroupWise to archive items after a specified amount of time is passed.

  4. If you want to set up an archive:

    1. Click Tools > Options > Environment > File Location.

    2. In the Archive Directory field, specify the location where you want your archive, then click OK.

    3. To control archiving, click Tools > Options > Environment > Cleanup.

    If you want to access your GroupWise mailbox through a modem connection, perhaps from your laptop, you can create a Remote mailbox that provides a copy of all or only part of your Online mailbox and includes the information necessary to establish the connection to the network.

  5. If you want to create a Remote mailbox:

    1. Click Tools > Hit the Road.

    2. Provide your GroupWise password, then click OK.

      The Hit the Road wizard then guides you through the rest of the setup process.