10.3 Synchronizing Your Caching Mailbox with Your Online Mailbox

Use the following steps to update or synchronize your Caching Mailbox items, rules, addresses, documents, and settings with your Online Mailbox.

  1. To synchronize items, click Accounts > Send/Retrieve > Novell GroupWise.

  2. To synchronize rules, click Tools > Rules, then click Refresh.

  3. To retrieve addresses from an address book, click Tools > Address Book.

    Select the system address book, click View > Retrieve System Address Book.

    To retrieve your personal address books, click Personal Address Books.

  4. To specify that the system address book, your personal address books, and rules be downloaded to your Caching Mailbox on a regular basis, click Accounts > Account Options, click your GroupWise account, click Properties, click Advanced, then select and specify the number of days in the Refresh Address Books and Rules Every field.

  5. To update all of the items in your Caching Mailbox at one time, click Tools > Retrieve Entire Mailbox.

    Updating your entire Caching Mailbox can take a lot of time and bandwidth (just like the initial “priming” of your Caching Mailbox) and monopolize resources in your client and at the server. You should use this complete synchronization sparingly, as in the case of suspected database corruption of your Caching Mailbox.

If you have documents in your Mailbox, marking a document as In Use prevents others from modifying the document. If you don’t mark a document as In Use, someone can edit it while you have the copy in your Caching Mailbox. If you then edit the document and return it to the Master Library, your document is saved as a new version and the edits are not saved to the other version. If you don’t plan to edit a document, don’t mark it In Use. When you exit an In Use document, you’re asked to send the document to the Master Library and mark it as Available. If you’re done with the document, the document should be marked Available to allow others editing access to it.