GroupWise Gateway 3.0 for Lotus Notes Support Pack 1

April 19, 2004
1.0 Product Overview
2.0 Installation Instructions
3.0 Known Issues
3.1 Empty Forwarded Messages
3.2 Directory Synchronization Dependency
3.3 Directory Synchronization Limitation
3.4 Notes Groups Limitation
3.5 SNMP Limitation
3.6 Extra Dot in Internet Addresses
4.0 Changes Since the Last Support Pack
5.0 Additional Documentation
6.0 Documentation Conventions
7.0 Legal Notices

1.0 Product Overview

The GroupWise® Gateway 3.0 for Lotus Notes* connects a GroupWise system and a Notes system by creating a link between a GroupWise domain and a Notes domain. You must have the Notes Gateway installed before you install Support Pack 1.


2.0 Installation Instructions

  1. Run the self-extracting executable setuplngwsp1.exe, click Yes to confirm that you want to install the gateway, then click Next to continue.

  2. Click Accept to accept the license agreement.

    The default installation option, GroupWise Gateway for Lotus Notes, includes installation of the Gateway Administrator snap-in to ConsoleOne®.

  3. Click Next to continue.

  4. Follow the on-screen instructions.

    For detailed installation instructions, see the GroupWise Gateway for Lotus Notes Installation and Administration Guide on the GroupWise 6.5 Documentation page.

  5. Before you start the gateway, you must configure your Notes system and your GroupWise system to support the gateway link, as described in the GroupWise Gateway for Lotus Notes Installation and Administration Guide.

  6. After you start the gateway, stop and then start the MTAs in the GroupWise system to establish the links to the non-GroupWise domain that represents the Notes system.


3.0 Known Issues


3.1 Empty Forwarded Messages

If a GroupWise user forwards a message to a Notes user and the forwarded message contains no text, the forwarded message appears in the message body when the Notes user opens it.


3.2 Directory Synchronization Dependency

Directory synchronization depends on the date and time settings on the Notes server and the Notes Gateway machine. Only if the machines themselves are synchronized can the Notes Gateway determine whether or not a specific directory synchronization has been done. If the Notes server and the Notes Gateway machine are not synchronized, the Notes Gateway might not perform inbound synchronization from the Notes Address Book to the GroupWise Address Book even when it is necessary.


3.3 Directory Synchronization Limitation

When directory synchronization is enabled, users that are deleted from the Notes Address Book are not immediately deleted from the GroupWise foreign domain. However, nightly directory exchange deletes these users from GroupWise.


3.4 Notes Groups Limitation

During directory exchange and synchronization, Notes groups are not propagated to the GroupWise system.


3.5 SNMP Limitation

The Notes Gateway SNMP functionality does not support more than one gateway on a single Windows machine.


3.6 Extra Dot in Internet Addresses

Sometimes when a Notes user sends a message to a GroupWise user and also includes Internet users in the To or CC fields, the GroupWise user sees an extra dot in the Internet addresses after the username and before the at-sign (@).


4.0 Changes Since the Last Support Pack


5.0 Additional Documentation

In addition to this Readme, see the GroupWise Gateway for Lotus Notes Installation and Administration Guide on the GroupWise 6.5 Documentation page for complete information about the Notes Gateway.


6.0 Documentation Conventions

In this documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party trademark.


7.0 Legal Notices

Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.

Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.

You may not export or re-export this product in violation of any applicable laws or regulations including, without limitation, U.S. export regulations or the laws of the country in which you reside.

Copyright © 2004 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.

ConsoleOne, Novell, and GroupWise are registered trademarks of Novell, Inc. in the United States and other countries.

All third-party trademarks are the property of their respective owners.