If you encounter an error like this at runtime, then you must modify the service definitions in the User Application WAR:
error: "an error occurred Control instantiation of JUICE.OrgChartCtrl failed (Object doesn't support this property or method). Please contact your system administrator. Detailed information can be found in the console." when accessing the portlet in a browser.
To learn more about fixing this message, see Section 13.3, Configuring Org Chart for Guest Access.