Frequently Asked Questions

What is an iFolder server? An iFolderTM server is simply a server that is running the iFolder server software and some type of Web services, like the Apache Web service or IIS Web service.

Can I synchronize my home directory on the network with my local iFolder directory? No. iFolder hooks into the local file system; therefore, iFolder is unable to track changes from network drives.

Can I restore files if a user has deleted them from their iFolder directory? Yes. However, you will need to restore that user's iFolder directory from your tape backup to another iFolder server. For instructions, see Restoring Deleted or Corrupted Files.

Are my ifolder files stored encrypted on my local workstation? No, your data is encrypted only when it travels across the wire and when it is stored on the iFolder server.

When I make changes to a file, what portion of the file is sent across the wire to the iFolder server? iFolder synchronizes only the changed portions of a file on a 4 KB block level via an active Internet connection. Only the changes, or delta blocks, are sent across the wire and the iFolder server will reconcile the changes.

What happens to my files if I change the location of my iFolder directory during an iFolder client installation? You must manually copy your iFolder files to the new location. To do this, complete the following steps:

  1. Double-click the old iFolder shortcut on your desktop.

  2. From the Edit menu, click Select All.

  3. From the Edit menu, click Cut.

  4. Close the window.

  5. Double-click the new iFolder shortcut on your desktop.

  6. From the Edit menu, click Paste.

  7. Log in and synchrnize your files.