Explanation: The encryption passphrase is the key that iFolder uses to encrypt your data on the server and during transmission. After you set your encryption passphrase, it must be entered whenever you log in to the iFolder server.

Because you enter the encryption passphrase only after successfully logging in with the user ID and password, you can guess multiple times without consequence.

Action: If you cannot recall your encryption passphrase, contact your iFolder administrator. If you enabled the Passphrase Recovery option during the iFolder client installation, your administrator can send you a hint to help you recall your encryption passphrase. If not, other alternatives are possible. See Recovering Your Encryption Passphrase for more information about what to do if you forget your encryption passphrase.