Cannot Create Microsoft Word Files on a Mapped Drive

Problem: Users cannot create files using Microsoft Word on the mapped drive on the FTP server.
Possible Cause: Your FTP server might not support filenames that have a tilde (~).
Action: You need to configure NetDrive to remove or replace tildes when connecting to your FTP Web server.

To configure NetDrive: Select your FTP site in the NetDrive Main Window, click Advanced > File Names.