Novell Documentation: iManager 2.0.x - Blank Page

Blank Page

There are many causes for a blank page:

You are running NetWare^® 6 with a Novonyx server.
You installed Apache as a standalone product on a nonstandard port.
The Custom_Backend_Renderer_Portal_Location directive is not set in the PortalServlet.Properties file.

To correct these problems:

Stop Tomcat.
Edit the PortalServlet.properties file located in $TOMCAT_HOME/webapps/nps/WEB-INF:
- If you did not install Apache, modify the following line to use the specified port and replace <ip_address> with the IP address of your server.
```
Custom_Backend_Renderer_Portal_Location=http\://<ip_address>:8080/nps
```
- If you installed Apache but used a nonstandard port, for example 81, modify this line to reflect the configured port and replace <ip_address> with the IP address of your server.
```
Custom_Backend_Renderer_Portal_Location=http\://<ip_address>:81/nps
```
- If the Custom_Backend_Renderer_Portal_Location directive is not set, add this line, making sure the port specified is correct. Replace <ip_address> with the IP address of your server
```
Custom_Backend_Renderer_Portal_Location=http\://<ip_address>:80/nps
```
Restart Tomcat.
Log in to iManager.

If the blank page persists, you might need to manually reconfigure the iManager portal. See Manually Running the exteNd Director Configuration Wizard for instructions.