For desktop quality printing for Microsoft Office and PDF documents, you must install a remote renderer. The minimum requirements are as follows:
Install the renderer on a Microsoft Windows 64-bit system
Windows 10/ Windows 8.1 / Windows 7 SP2 /Windows 2012 R2/ Windows 2008 R2 Enterprise with a dual-core processor or higher
Microsoft .Net Framework 4 or later
The IP address assigned to the iPrint Appliance and remote renderer must have DNS host entry in the DNS server. Ensure that the DNS entries are in the same domain.
If you do not have a DNS server to resolve the hostnames, you can use the hosts file to resolve the same as follows:
Ensure that the hosts file is updated with the iPrint Appliance and remote renderer details (IP and hostname) in both the iPrint Appliance and remote renderer machine. The hosts file is located at:
iPrint Appliance: /etc/hosts
Remote renderer in the Windows machine: C:\Windows\System32\drivers\etc
If you are using a third party certificate, ensure that the hostname of the iPrint Appliance and remote renderer are configured with the domain name against which the certificate is issued. For example, appliance.xyz.com and remoterenderer.xyz.com.
If the iPrint Appliance and remote renderer, requires same IP address to resolve two different host names, then during the appliance configuration, do one of the following:
Ensure that the /etc/hosts file of iPrint Appliance is updated with the IP address and hostname (domain name against which the certificate is issued) of the iPrint Appliance and remote renderer.
If you have a DNS server, then ensure that the PTR record entry for hostname matches the domain name of the used certificate. Ensure to remove all the other hostnames from the hosts file.
For Desktop quality printing, we recommend to install the following optional software:
Microsoft Office 2013
Microsoft Office 2010
Adobe Acrobat XI Professional
Adobe Acrobat X Pro