Source: GroupWise Windows client; Remote.
Possible Cause: The password to the gateway specified in the modem connection doesn't match the gateway password the modem is dialing. The password might be entered incorrectly or there might be a password change.
Action: Verify the gateway password in the modem connection definition is correct. In ConsoleOne, double-click the Domain object where the gateway is located > double-click the Gateway object. On the GroupWise Remote Profiles page, select the profile that is not working > click Edit. Verify the password displayed in the Remote Profile dialog box and correct it if necessary.