Out Of Sync Status

The Out of Sync icon indicates that content in the newly opened Solution Pack differs from a version that was previously installed by another Solution Pack (either a different Solution Pack or a previous version of the same Solution Pack). The name, definition, or description of the content might be different.

NOTE:The Solution Manager only compares content from different Solution Packs (or different versions of the same Solution Pack) for installed content. It does not compare content that has not yet been installed. It also does not compare Solution Pack content to content in the target system; manual changes to content in the Sentinel Control Manager are not reflected in Solution Manager.

When you right-click a Solution Pack, you can select Expand Only Out of Sync Nodes. This option expands all controls that are out of sync and collapses all controls that are either uninstalled or in sync. This makes it easy to find the out of sync content in a large Solution Pack.

To resolve out of sync content:

  1. Select the out of sync content (not the control or category) in the Solution Manager.

  2. Right-click and select Out of sync content details.

    A message displays with information about which Solution Pack is the source of the out of sync content

  3. Compare the description of content item in the two Solution Packs to determine which version you want to keep.

  4. Uninstall the out of sync control from all Solution Packs.

    Ideally you should resolve the out of sync issue before installing the new Solution Pack.

  5. Reinstall the control with the content you want to keep.

  6. Implement and test as required.

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