Creating an Incident

Figure 6 Configure Action:Create Incident

NOTE:This type of action can only be used in Correlation deployments.

This action type create an incident whenever a correlated event fires. You can also initiate an iTRAC workflow process for remediation of that incident. For more information about the values of the following parameters, see Incidents Tab.

IMPORTANT:Do not enable the Create Incident action until the correlation rule has been tuned. If the rule fires frequently, the system can create more incidents or initiate more iTRAC workflow processes than desired.

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