This step sends a prewritten e-mail. A mail step includes the following attributes:
Name of step
To addressee
From addressee
Subject of email
Body of email
From a mail step, you can set a Conditional, Unconditional, Timeout, Alert, or Error transition. An Error transition should always be included so error conditions can be handled properly.
NOTE:If the first step of a workflow fails without an error transition, the iTRAC process cannot proceed.
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