Executing Incident Actions

Any configured JavasScript action or iTRAC activity can be executed on an incident.

  1. Open an incident.

  2. Click Actions > Execute Incident Action or click Execute Incident Action icon.

    The Execute Incident Action window displays.

  3. Select an action or click Add Action to create a new one.

  4. Click Execute. If the action is a JavaScript action, a window opens to show the progress of the action.

  5. To add the command output to the incident, click Attach to Incident.

    The action output is saved and can be viewed from the Attachments tab of the incident.

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