Click the
tab.In the Navigator, click
or click the button in the Activity pane.Select an existing activity and click the Add button. The Activity Wizard window displays.
Select an activity type:
, , or .Provide a name and description for this activity. Click
.(Conditional) If you selected an incident command activity, configure the settings:
In the Command Arguments Wizard, specify the command.
Provide the arguments for this command. You can select
, (Values from the Drop-down list), or specify values.Click
.(Optional) Configure an incident command activity to e-mail the output to a specific address or attach the output to the incident associated with the workflow process in this window.
Select
and specify the To and From e-mail address and subject.Select
, if required.Click
.View and confirm the details you chose in the Summary page and click Finish.
Conditional) If you selected an incident internal activity, configure the settings:
In the Command Arguments Wizard, specify the command.
Provide the arguments for this command. You can select
, (Values from the Drop-down list), or specify values.Click
.Select your options (Mail and attach).
If you select Mail, you are prompted to provide To and From e-mail address and subject. Provide this information and click
.View and confirm the details you chose in the Summary page and click
.Conditional) If you selected an incident composite activity, configure the settings:
Select the activities from the list of available activities and click
.View and confirm the details you chose in the Summary page and click
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