Click
, or click the button on the toolbar. The New Incident window displays.Specify the following information:
Title: Specify the title of the incident.
State: To set state of the incident, select from the drop-down list.
Severity: To indicate the severity of the incident, select from the drop-down list.
Priority: To indicate the priority of the incident, select from the drop-down list.
Category: Specify the category of the incident.
Responsible: To assign the responsibility to investigate and close the incident, select from the drop-down list.
Description: Specify the description of the incident in the text area.
Resolution: Specify the resolution description in the text area.
Click
.The incident ID automatically generates after you click .For more information on creating an incident and grouping events, see Creating Incidents.
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