Figure 6 Configure Action:Create Incident
NOTE:This type of action can only be used in Correlation deployments.
This action type create an incident whenever a correlated event fires. You can also initiate an iTRAC workflow process for remediation of that incident. For more information about the values of the following parameters, see Incidents Tab.
Responsible
Title
Category
Severity
Priority
State
(Optional) iTRAC Process list for configured iTRAC processes
(Optional) Action Plugin to Execute list for configured JavaScript actions
IMPORTANT:Do not enable the Create Incident action until the correlation rule has been tuned. If the rule fires frequently, the system can create more incidents or initiate more iTRAC workflow processes than desired.
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