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Section 13.1, Overview
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Section 13.2, Accessing the iTRAC Administration Tools
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Section 13.3, Using the Template Manager
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Section 13.4, Template Builder Interface
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Section 13.5, Creating a Template
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Section 13.6, Managing Templates
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Section 13.7, Steps
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Section 13.8, Adding Steps to a Workflow
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Section 13.9, Managing Steps
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Section 13.10, Transitions
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Section 13.11, Activities
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Section 13.12, Creating iTRAC Activities
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Section 13.13, Managing Activities
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Section 13.14, Managing iTRAC Roles
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Section 13.15, Process Management