ZfS is unable to communicate with the Database

Source:  ZENworks for Servers; Policy and Distribution Services; Policy/Package Agent

Explanation:  The Policy/Distribution database stores log messages detailing the successes and failures of Distribution processing for reporting purposes. The ZfS Database object is created in eDirectory during installation and establishes the physical location of the database. The Database Location policy (called the ZENworks Database policy in ZfS 3) associates the database with its eDirectory object.The Policy/Package Agent does not have the information it needs to communicate with the Sybase* database server that writes the log messages to the database.

Possible Cause:  The ZfS Database object or ZENworks Database policy have not been fully configured.

Action:   See "Installing, Setting Up, and Connecting To the ZENworks Database" in "Policy and Distribution Services" in the Administration guide for database setup instructions.

Possible Cause:  The ZENworks Database policy has not yet been distributed to the Subscriber server.

Action:  Distribute the ZENworks Database policy (one of the policies in the Service Location package) to the Subscriber server. See "Distributing Policies" and "Forcing a Single Distribution To Be Sent" in "Policy and Distribution Services" in the Administration guide.