Source: ZENworks for Servers; Policy and Distribution Services; Policy/Package Agent; Down Server event handler
Explanation: The Policy/Package Agent needs to send notification messages as configured on the Targeted Messages page of the Server Down policy in a Server Package. However, the server where it would send such messages is not responding.
Possible Cause: The Service Location Package where SMTP host information is provided is either not configured or is configured incorrectly.
Action: Specify an available SMTP host in the Service Location Package.