3.5 Working with Quotes
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Click in the left navigation pane to display the My Quotes page.
This page shows the quotes you’ve received from Novell along with the following information and options:
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Select an Organization to Manage. Use the list to select which organization you want to manage.
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Filter this view. Use these fields to arrange the list of quotes.
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Quote ID. The ID number for the quote.
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Date Created. The date the quote was made.
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Customer Name. The name of the customer.
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Status. The status of the process: , , , and .
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Amount. The amount quoted.
The following sections provide more information:
3.5.1 Viewing Details about a Quote
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Log in to Novell Customer Center as described in Section 2.1.2, Logging In to Novell Customer Center.
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Click in the left navigation frame.
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Double-click a quote.
Use this page to select purchase options or submit a request.
3.5.2 Accepting a Quote
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Log in to Novell Customer Center as described in Section 2.1.2, Logging In to Novell Customer Center.
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Click in the left navigation frame.
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Double-click a quote.
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Click .
You have the option to pay by PO number or credit card.
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Select your payment type: invoice or credit card.
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If you select , specify your PO number in the field.
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If you select , specify your billing and shipping information along with your credit card details.
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Click .
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Review your order and click . If you want to make changes, click in the upper right corner.
Your order is sent to processing. You will be notified by e-mail when your order is complete.
3.5.3 Requesting Help
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Log in to Novell Customer Center as described in Section 2.1.2, Logging In to Novell Customer Center.
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Click in the left navigation frame.
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Double-click a quote.
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Click .
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Specify any questions or requests you might have and click , or click to cancel.
The status changes to and a Novell Representative will either update the quote or contact the user.