Novell Documentation: Novell Internet Access Server 4.1 - PPPTSM 42: LCP is down: **Maximum reached for Config-Request retries - absence of remote application** Interface if_name, Board board

PPPTSM 42: LCP is down: **Maximum reached for Config-Request retries - absence of remote application** Interface if_name, Board board_number.

Source: PPPTSM-1.1

Explanation: The peer does not respond to the Configure-Request packets because of one of the following possible causes:

PPP is not bound to the called interface.

The Physical Type option is set to the wrong value.

The Frame Type option is set to the wrong value.

The interface speeds between the two routers do not match.

The interface speed does not match DTE speed of the modem.

You are using a poor-quality phone line.

Action: Load the peer's NIASCFG to verify that the physical type and framing type are the correct value, and to ensure that the interface is properly configured and bound to PPP and the interface speed is set to the same value as the remote interface. If the problem is not solved, use the Real-Time Monitor in PPPTRACE on the calling interface to determine the speed at which the modems connect (look for the line starting with the word CONNECT that is originated from the calling modem after the phone number is dialed and the modems connect).

Use NIASCFG to set the Interface Speed on both interfaces to this value, and try to connect again. If the problem continues, try another phone line or test the phone line.