Novell Documentation: Novell Linux Point of Service - Troubleshooting Terminal Bootup Problems

12.2 Troubleshooting Terminal Bootup Problems

If the Point of Service terminal does not successfully boot, check the following:

Verify that an scCashRegister object exists for the Point of Service terminal. For more information, see Section 11.2.1, Creating an scCashRegister Object.
Verify the configuration of the scCashRegister object for the Point of Service terminal:
There must either be an scCashRegister object that corresponds to the HWTYPE attribute in the Point of Service terminal’s hwtype.MAC_address file in the /tftpboot/upload/hwtype directory, or a default scCashRegister object that will work for the Point of Service terminal.
Verify that the Point of Service image configured in the scPosImageDn attribute of the scCashRegister object is available in the /tftpboot/image/ directory on the Branch Server.
Verify that the scPosImageVersion attribute in the scPosImage object is set to Active. For more information, see Section 11.2.7, Activating Images.
Do not delete any of the default LDAP objects that are created when you install Novell Linux Point of Service 9.
In particular, do not delete the global default “minimal” scPosImage object that is created in the “default” Distribution Container, even if you do not plan to use the minimal image. Deleting this LDAP object prevents Point of Service terminals from performing a successful PXE boot.
Each type of Point of Service terminal hardware must have a unique model name defined in the scCashRegisterName attribute of the scCashRegister object in LDAP.
If two terminals have the same hardware name defined in their scPosImage objects, neither of them boots successfully, but a “HWtype” error is displayed on the Branch Server. To resolve the problem, change the scCashRegisterName value for one of the Point of Service terminals.