GroupWise Messenger 1.0 Support Pack 1

June 27, 2003

The information in this Readme file pertains to GroupWise® Messenger 1.0 Support Pack 1. You must have GroupWise Messenger 1.0 installed before you install Support Pack 1.

1.0 Support Pack Installation
1.1 Messenger Version Information
1.2 Prerequisites
1.3 Downloading the Support Pack
1.3.1 Downloading the Regular Version
1.3.2 Downloading the ISO Version
1.4 Installing the Support Pack
2.0 Known Issues
3.0 Documentation
4.0 Documentation Conventions
5.0 Legal Notices


1.0 Support Pack Installation


1.1 Messenger Version Information

Messenger 1.0 Support Pack 1 can be applied to the following Messenger version:


1.2 Prerequisites

Before installing Messenger 1.0 Support Pack 1:


1.3 Downloading the Support Pack

Messenger 1.0 Support Pack 1 is available in regular format for installing from a local or network driven and in ISO format for burning CDs. You can choose between multilingual and English-only downloads.


1.3.1 Downloading the Regular Version

  1. In the list of Support Packs, click GW Messenger SP1.

  2. Click the filename (gwm1sp1m.exe for multilingual or gwm1sp1e.exe for English only), then follow the instructions to download the file into a temporary directory.

  3. Extract the .exe file into a directory at the root of your local drive or to a network server drive that can handle long pathnames.

    The compressed file contains directory paths that could exceed DOS limits.

  4. Continue with Section 1.4: Installing the Support Pack.


1.3.2 Downloading the ISO Version

  1. In the list of Support Packs, click GW Messenger SP1 ISO for the Novell® GroupWise Messenger CD.

  2. Click the filename (gwm1sp1m_i.exe for multilingual or gwm1sp1e_i.exe for English only), then follow the instructions to download the file into a temporary directory.

  3. Extract the .exe file into a directory at the root of your local drive or to a network server drive that can handle long pathnames.

    The compressed files contain directory paths that could exceed DOS limits.

  4. Burn a CD from the directory.

  5. Continue with Section 1.4: Installing the Support Pack.


1.4 Installing the Support Pack

Use Windows to run the Messenger setup.exe program extracted in the preceding section.

  1. Click Start > Run > Browse.

  2. Select the setup.exe file on the local or network drive.

    or

    Select the setup.exe file at the root of the Novell GroupWise Messenger CD.

  3. Click OK to run the Messenger Installation program.

  4. Follow the on-screen instructions provided in the Messenger Installation program to update the software.

  5. After applying the Support Pack on NetWare® servers where Messenger agents are running, restart the servers to ensure that all updated NLMTM programs are loaded.

    This will resolve any errors you might see during the update process.


2.0 Known Issues

For a list of installation issues, other known issues, and changes since the original Messenger 1.0 release, see nm1_iss.txt located at the root of the Support Pack.


3.0 Documentation

In addition to this Support Pack Readme file, the following sources give information about the Support Pack:

In this documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party trademark.

Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.

Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.

You may not export or re-export this product in violation of any applicable laws or regulations including, without limitation, U.S. export regulations or the laws of the country in which you reside.

Copyright © 2003 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.

GroupWise, NetWare, and Novell are registered trademarks of Novell, Inc. in the United States and other countries.

NLM is a trademark of Novell, Inc.

All third-party trademarks are the property of their respective owners.