Installation Issues

  1. The NMAS Server Install deletes the files securityservices.jar and securityservicesres.jar within the respective ConsoleOne® lib\security and resources\security directories.
  2. If you are upgrading your Certificate Server from a version prior to 2.0 as part of your installation of NMAS, you will need to re-export any trusted root certificates you will use with the Advanced x.509 method. (261703)
  3. When installing NMAS server to Windows NT or 2000, a dialog box might pop up informing you that it is necessary for NMAS to shut down eDirectory. After you click OK in this dialog box, the installation might fail.

    If this happens, restart the NMAS server installation. When the dialog box appears again, you need to manually shut down eDirectory. Do this by going into Control Panel and clicking eDirectory. Highlight the ds.dlm file (Novell Directory Services) and click Stop. After the directory services have been stopped, you can return to the dialog box, click OK, and the installation will continue properly.

  4. We strongly recommended that you upgrade all previous versions of NMAS to this version on all servers. (270480)
  5. You must have NMAS installed on a server that holds a writeable replica of the user's object in order for the user to use NMAS. (270223)
  6. If you install Client32TM after you have installed the NMAS client, the NMAS tab will not appear on the Client32 login screen. (305826)
  7. If the target server goes down during the NMAS Server Installation, or if there are network communication problems sufficient to cause the install to fail, it is possible that one of the installation programs, launch.exe, is still loaded, and needs to be unloaded manually.

    Symptom: When you launch the install again, the "NMAS Server Components" check box is dimmed and not selectable.

    Solution: Kill the launch.exe process. This can be done by pressing Ctrl+Alt+Delete and selecting Task List. On the Processes tab, select launch.exe, then click End Process.