Known Issues

Logging In As a Different User

If you are using Windows* 98 and Internet Explorer and, after logging in to Novell NetStorage you intend to log in again as a different user, you must first delete Internet Explorer cookies and log out from Windows 98 or you will not be able to log in again. This is necessary because Windows 98 retains user information, and NetStorage cookies are created that are user specific.

When using Windows 2000 and Microsoft* Web Folders, you must enable the Launch Folder Windows in a Separate Process option:

1. Double-click My Computer, then click Tools > Folder Options > View.

2. Check the Launch Folder Windows in a Separate Process check box.

For all versions of Windows and Internet Explorer, configure Internet Explorer to prompt for username and password:

1. Click Tools > Internet Options > Security > Custom Level.

2. In the User Authentication Setting section, click Prompt for Username and Password, then click OK twice.

Internet Explorer Unable to Open Some Web Folders

If you use Microsoft Web Folders with NetStorage to create a new folder, you might not be able to open that folder using Internet Explorer.

Character Set Issues with Netscape

If you use the Netscape browser to open NetStorage, square boxes might display in place of some characters. To resolve this, click View > Character Set > Unicode (UTF-8), then click View > Character Set > Set Default Character Set.

Storage Location Objects Required

After installing NetStorage, you might be able to see only your iFolder directory and a local shared directory on the Linux* server using NetStorage. The local shared directory contains a Readme file with more NetStorage-specific information.

Storage Location objects are required for accessing files and directories on Linux and NetWare servers. Users might have specific Novell eDirectory^TM rights to certain files and folders on your network but cannot access those files and folders using NetStorage unless Storage Location objects have been created.

For Storage Location objects that point to folders on Linux servers, users must be set up with file system rights in the corresponding Samba configuration.

To create a Storage Location object:

1. Open your browser (Internet Explorer 5 or later, Mozilla, etc.) and specify the URL for iManager.

   The URL is http://server_ip_address/nps/iManager.html. Replace server_ip_address with the IP address or DNS name of the Linux server running NetStorage or the IP address for Apache-based services.

2. Type your username and password.

3. In the left column, click File Access and then click Storage Location: Create.

4. Specify the object name, display name, directory location, context, and an optional comment.

   • The object name is the name of the object in the eDirectory tree.
   • The display name is the name to be displayed in the NetStorage directory access list. This is the shortcut name and is seen by users. If you use the same display name for two different Storage objects, a digit is added to the names to make each name unique.
   • The directory location is the location of the directory on the file system. The location is a URL that includes the file system type, server name, volume, and directory path.

     If the storage being accessed is on a NetWare server, the URL must be in the following format:

     ncp://server_name/volume/path_to_directory

     For example:

     ncp://server1.digitalair.com/mktg/reports

     or

     ncp://111.222.3.4/mktg/reports

     If the storage being accessed is on a Linux server, the URL must be in the following format:

     cifs://server_name/cifs_share_name

     If the protocol is omitted, it is assumed that it is a NetWare^® Core Protocol^TM (NCP^TM) system.

   • The context is the directory context that the Storage Location object resides in. Click the object selector to select the context.
   • The comment is written by the administrator and is not displayed to users.

5. Click Create, then click OK.

After you create a Storage Location object, you must create a list of Storage Location objects that can be used with a specified User, Group, Profile, or Container object. Users see the directory associated with the object the next time they log in. After this list is created, you can modify it from the same window by assigning additional Storage Location objects to the list or by deleting Storage Location objects from the list.

1. Open your browser (Internet Explorer 5 or later, Mozilla, etc) and specify the URL for iManager.

   The URL is http://server_ip_address/nps/iManager.html. Replace server_ip_address with the IP address or DNS name of the Linux server running NetStorage or the IP address for Apache-based services.

2. Enter your username and password.

3. In the left column, click File Access, and then click Storage Location: Create/Modify List.

4. Click the Object Selector button; select the User, Group, Profile, or Container object that the list is to be created for; then click OK.

5. Click the Object Selector button, select the Storage Location objects you want included in this list, then click OK.

   You can select multiple Storage Location objects in the Object Selector window. When you select multiple Storage Location objects, they appear in the Selected Objects list. If the list already contains Storage Location objects and you want to add more, ensure that the original objects are still in the list before clicking OK.

   You can remove existing storage locations by deleting their names from the list before clicking OK.

6. When you are finished creating or modifying the list, click OK.

See the NetStorage Administration Guide for more information on NetStorage and Storage Location objects.

NetStorage Authentication Domain Allows More Than One Primary

In the Authentication Domain submenu of iManager, there should be only one primary domain. If there is more than one domain marked as primary, click the Make Primary button on the domain you want to be the primary until it shows as the only primary domain.

NetStorage and iManager Required to Be on Same Server

In order to use iManager to manage NetStorage, iManager must be installed on the same server as NetStorage.

If you do not have iManager installed on the same server as NetStorage, you will not be able to manage NetStorage. You must install iManager on each server where NetStorage is installed and point your browser to the IP address or URL of that server when you want to make NetStorage changes.

Use File Access Link in iManager to Access NetStorage Configuration

The link in iManager to make NetStorage configuration changes and to create Storage Location objects has changed from NetStorage Administration to File Access.