Filr 2.0 Desktop Application introduces the Files on Demand feature that provides a consolidated or virtual view of all the files on the Filr server and your workstation. With Files on Demand, you do not have to download all the files from the server to your workstation. You can now download only the files you need just by accessing the file.
Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs.
The documentation for this product is available on the Novell website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the Filr 2.0 Desktop Application documentation posted at the Novell Filr 2.0 Documentation website.
The following sections outline the key features and functions provided in this release. For more information, see the Novell Filr 2.0 Desktop Application Quick Start on the Novell Filr 2.0 documentation website.
Filr 2.0 Desktop Application introduces the Files on Demand feature that provides a consolidated or virtual view of all the files on the Filr server and your workstation. With Files on Demand, you do not have to download all the files from the server to your workstation. You can now download only the files you need just by accessing the file.
Filr 2.0 Desktop Application includes support for the following platforms:
Windows 10
Macintosh OS X 10.11 (El Capitan)
The following platforms are supported:
Windows
Windows 10, 8.1, 7
Macintosh
OS X 10.11 (EI Capitan)
OS X 10.10 (Yosemite)
For information about downloading and installing Filr 2.0 Desktop Application, see Downloading and Installing the Filr Desktop Application in the Novell Filr 2.0 Desktop Application Quick Start on the Novell Filr 2.0 documentation website.
You can use the Filr 2.0 desktop software to upgrade the following desktop versions:
On Windows
Filr 2.0
IMPORTANT:Before you upgrade the Desktop Application, you must do the following to exit the Filr client:
Press and hold Shift, then right-click the Filr icon in the Windows system tray.
Click Exit.
If you upgrade the Filr Desktop Application while a previous version is running, the overlay icons might not display. For more information about this issue, see Overlay Icons Might Not Display After Upgrading the Filr Desktop Application Version.
Filr 1.2 with the latest hotfix applied
Filr 1.1 with the latest hotfix applied
On Macintosh
Filr 1.2 with the latest hotfix applied
The following issues are being currently researched:
The following issues are applicable both on Windows and Macintosh platforms:
When renaming a folder in the Filr web client and changing only the case (for example, renaming marketing to Marketing), the change is not synchronized to the Filr desktop client, and the desktop client displays the folder in an out-of-sync state.
To bring the folder back in sync, rename the folder in the web client and change more than the case (for example, rename Marketing to Marketing_Notes).
When installing the Filr desktop application, the folder where you choose to install the application cannot contain extended characters in its name.
When specifying an email address in the Share dialog, if the email address contains extended characters (such as an apostrophe), an error message is displayed indicating that the item cannot be shared with the specified user.
When using the Filr desktop application, you cannot comment on or get the File Link for documents that were created with Apple iWork application such as Pages and Keynote.
This is a technical limitation because files created with iWork applications are stored as folders, and Filr does not support performing these actions on folders.
If you change the location for the storage of Filr files, the context menu and the overlay icons do not display.
Workaround: Quit and relaunch the desktop client.
If you use third party applications such as Microsoft Office to launch a file or LibreOffice to save a file, one or more files within the folder that contains this file might get automatically downloaded.
If you attempt to create a file or folder within an online SharePoint Net Folder, the file or folder creation fails.
Workaround: Make at least one file within the Net Folder offline and then create the file or folder.
If you access an online file and then edit this cached file, the option to make the file available offline does not display.
Workaround: To restore the option for making the file offline, make the file available online by clicking the following option:
On Mac: Make Available Online-Only
On Windows: Make available online-only
The following issues are applicable on Macintosh platforms:
The Filr application file (Filr.app) does not function properly if it is moved from its default installation location of /Applications.
The overlay icons and context menu might not display in the following scenarios:
After you upgrade the Filr Desktop Client.
When you edit the user account information or the Filr storage location.
When you mount or unmount Filr on a Mac 10.11 computer.
NOTE:We recommend that you must not mount or unmount Filr on a Mac computer.
Workaround: Restart the Filr desktop client. If the overlays icons are still not visible, do one of the following:
Open System Preferences, deselect the Novell Filr > Finder option and select it again. Then, relaunch Finder.
Reboot the computer.
When you navigate for the first time through a folder in the Filr area on a Mac computer, you might experience a delay in the listing of the files in the folder.
Workaround: Click some other Filr folder and then click this folder again.
When you install Filr 2.0 on a Mac computer, multiple Filr icons are displayed within the Favorites.
Workaround: There is no functionality loss. Log out of the computer and log in again.
On a Mac computer, if you use the Photos application to create a photos library, you cannot save the library in the Filr location.
If you attempt to compress an online file on a Mac OS X 10.11 computer, the file compression fails.
Workaround: Make the file offline and then compress the file.
If you browse through a folder that contains .app files on a Mac computer, all the .app files within the folder gets automatically downloaded.
The following issues are applicable on Windows platforms:
When the full path to a file or folder on the Windows file system exceeds 215 characters, the file or folder does not synchronize to the Filr desktop application.
The full path includes all characters in the path, such as C:\Users\username\Filr\My Files\Meeting Notes and so forth.
On a Windows 10 computer, system alerts notifications does not display. However, the alert messages are displayed in the System Alerts tab.
Workaround: Restart the computer.
When you move Windows files with size greater than 1 GB from one Filr area to another Filr area, an Access Denied error is incorrectly displayed. Ignore the message and click Cancel to close the message.
When you move online Windows files or folders from the Filr data area to non-Filr data area, the files or folders are copied from the source location to the target location.
On a Windows 8.1 computer, if you double-click a file to launch the file in the default application, the file fails to launch. For example, double-clicking an online music or movie file to play in Xbox player fails to play the file.
Workaround: Use a commonly used application to launch the file. For example, use a commonly used media player such as Windows Media Player to play the music or movie file.
If you choose to edit Microsoft Office 365 or Microsoft Office 2016 files in the Filr area, you might encounter issues such as:
Saving XLS and PPTX files might create Temp files such as ~filename.pptx and ~filename.xls.
Saving the edited file on a Windows 10 computer deletes the file.
If you change the attribute of an offline file, the attribute is set. However, the properties dialog of the file does not reflect the change. So, you cannot reset the attribute to the default attribute. For example, if you set the attribute of a file as Read-only, the Read-only option in the properties dialog of the file does not get selected. So, you cannot reset the attribute of this file.
On a Windows computer, you cannot use the Save As option to overwrite a PDF file because the original PDF file deletes.
Workaround: Use the Save As option to save the file with a new name.
When moving or copying a file or folder into the root of the Shared with Me area in the Filr desktop application for Windows, the overlay status icons incorrectly show the file or folder as pending synchronization. Moving or copying a file or folder to the root of the Shared with Me area is not supported and therefore the files and folders cannot be synchronized. For more information about which folders are synchronized, see Which Folders Are Synchronized in the Novell Filr 2.0 Desktop Application Quick Start on the Novell Filr 2.0 documentation website
To resolve the pending status, remove the pending files or folders from the root of the Shared with Me area.
If you upgrade the Filr Desktop Application while a previous version is running, the overlay icons might not display.
Workaround: Restart the Explorer.
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