9.2 Configuring Mobile Device Access for Individual Users and Groups

To customize the mobile experience for individual users and groups in your Filr system:

  1. In Filr, click the admin link in the upper right corner of the page, then click the Administration Console icon .

  2. Under Management, click User Accounts.

    The Manage Users page is displayed.

  3. Select the check boxes next to the names of the users or groups for whom you want to configure the Filr mobile app, then click More > Mobile Application Settings.

    The Configure User Mobile Application Settings page is displayed.

  4. To change the mobile app settings for the selected users to be different from the global settings, select Use user settings to allow mobile applications to, then choose from the following options:

    Access Filr: Allows users to access the Filr site through the Filr mobile app.

    Cache the user’s password: Allows users to enable the Save Password option when logging in to the Filr site through a Filr mobile app.

    Allow files to be downloaded: Allows users to download files from Filr to the mobile device. Downloaded files can then be viewed in offline mode by accessing the Downloads section in the app.

    You can configure this setting for each Net Folder. For more information, see Step 11 in Section 5.4, Creating and Managing Net Folders.

    You should be aware that even if this option is disabled, users can still work around this by accessing Filr from a Web browser on their device, then downloading the file to their mobile device via the regular Filr Web browser.

    For files to remain secure after they are downloaded, users are responsible for configuring their mobile device to encrypt files, as described in Encrypting Downloaded Files in the Novell Filr 1.0 Mobile App Quick Start.

    Interact with other applications: You must select Allow files to be downloaded for this option to be available. This option allows the Filr mobile app to interact with third-party applications that are also on the device. This includes:

    • Open In functionality for iOS devices and the Share or Send To functionality for Android devices.

      For example, users can view a file in Filr, then open that file in a document editing application, edit the file in the document editing application, then save the file back to the Filr app.

    • Cut or copy data from Filr and paste it into another application.

    • Allow a third-party app to Open In or Send To Filr.

    • Allow photos to be uploaded to Filr.

    If you are using MobileIron to manage devices in your organization, the setting to allow Filr to interact with other applications exists both in the Filr administration console, and in the MobileIron administration console. This setting should be consistent in both locations. That is, if it is enabled in Filr, it should also be enabled in MobileIron.

    For more information about using MobileIron with Filr, see Section 9.3.2, Configuring MobileIron to Manage the Filr App.

  5. Click OK.

If you have set individual and group settings for the Filr mobile app, you can change those settings back to the global settings for the individual users and groups.

  1. In Filr, click the admin link in the upper right corner of the page, then click the Administration Console icon .

  2. Under Management, click User Accounts.

    The Manage Users page is displayed.

  3. Select the check boxes next to the names of the users or groups for whom you want to configure the mobile app, then click More > Mobile Application Settings.

    The Configure User Mobile Application Settings page is displayed.

  4. To change the desktop application settings back to the global settings for the selected users, select Use global settings.

  5. Click OK.