Possible Cause: If this issue appears in the Kiosk mode, the private address specified during the server configuration might be incorrect.
Action: Click > , then check the private address configuration. Make sure that this is the IP address of the private interface of SSL VPN server.
Possible Cause: This issue might occur in both Kiosk as well as the Enterprise modes of SSL VPN. If the SSLVPN server is behind a NAT, the external IP address specified during server configuration might be incorrect.
Action: Click > . Make sure that the external IP address is configured to be the IP address of a NAT through which the external user on the Internet can access the SSL VPN server.
Possible Cause: If this issue appears in the Enterprise mode, it could be because NAT configuration is wrong.
Action: In the command prompt enter iptable -L to check the configuration details. For more information see, Section 19.2, Configuring the IP Address, Port, and NAT
Possible Cause: If this issue appears in the Enterprise mode, it could be because the router configuration is wrong.
Action: Check the router configuration. For more information see, Section 19.2, Configuring the IP Address, Port, and NAT
Possible Cause: If this issue appears in the Enterprise mode, TUN interface may be down.
Action: In the command prompt, enter ifconfig to check if the TUN0 interface is down. If it is down, enter the etc/init.d/novell-sslvpn restart command to restart the SSL VPN services.
If you are using a 64-bit machine and have changed the TUN interface, check if that interface is up. If it is down, enter the etc/init.d/novell-sslvpn restart command to restart the SSL VPN services.