You should be an admin user in the Windows environment or root user in the Linux or Macintosh environment, or a user with the administrative or root user access.

If you are a non-admin or a non-root user and do not have admin or root user access, you must pre-install the client components. For more information on pre-installing the client components, see Pre-Installing SSL VPN Client Components in the Novell Access Manager 3.0 SP4 Installation Guide.

You must have the recommended browser or operating software installed in your system. For more information, see Section 1.2, Client Machine Requirements.

If you are a Macintosh user, you must enable targetpw. For more information how you can do this, see Section 3.4, Enabling targetpw in Macintosh.