A.1 Unable to Connect to SSL VPN

If you are unable to connect to SSL VPN, check the SSL VPN logs to see if there is any reference to proxy configuration. The log files are stored in the following directories:

If there is a reference, it implies that SSL VPN is unable to establish a connection with the server through forward proxy. To enable SSL VPN to connect through forward proxy, modify the proxy.conf file as follows:

  1. Browse to the user home directory and open proxy.conf.

  2. Enter the proxy configuration information in the following format:

    proxyHost=<IP address>:<port>

    Replace <IP address> with the IP address of the forward proxy and <port> with the port number.

  3. Save and close the file.

NOTE:If you are using Firefox to connect to the SSL VPN server, restart the browser before reconnecting.