3.1 Viewing and Updating the Configuration Status

  1. In the Administration Console, click Devices > Access Gateways.

  2. View the Status column.

    Status

    Description

    Current

    Indicates that all configuration changes have been applied.

    Update

    Indicates that a configuration change has been made, but not applied. Click this link to apply the changes.

    • All Configuration: You can select to have the server read its complete configuration file. Depending upon what has been modified, updating the complete configuration might cause logged-in users to lose data and connections.

    • Logging Settings: When the ESP logging settings have been modified on the Identity Server, the update option for Logging Settings is available. The Logging Settings option causes no interruption in services. When you modify Access Gateway logging settings, this option is not available because they are considered configuration settings.

    • Policy Settings: If a policy is modified that the server has enabled for a protected resource and the policy change is the only modification that has occurred, the update option for Policy Settings is available. This option causes no interruption in services.

    Update

    If the configuration update contains a configuration error, the Update option is disabled and the Configuration Error icon is displayed. Click the icon to discover which objects have been misconfigured. You need to fix the error by either canceling or modifying the changes before you can perform an update.

    Update All

    Available when a server belongs to a cluster. You can select to update all the servers at the same time, or you can select to update them one at a time. If the modification is a policy or a logging change, then use Update All. If the modification is a configuration change that might interrupt service, we recommend that you update the servers one at a time.

    When you make the following configuration changes, the Update All option is the only option available and your site will be unavailable while the update occurs:

    • The Identity Server configuration that is used for authentication is changed (Access Gateways > Edit > Reverse Proxy/Authentication, then select a different value for the Identity Server Cluster option).

    • A different reverse proxy is selected to be used for authentication (Access Gateways > Edit > Reverse Proxy/Authentication, then select a different value for the Reverse Proxy option).

    • The protocol or port of the authenticating reverse proxy is modified (Access Gateways > Edit > Reverse Proxy/Authentication > [Name of Reverse Proxy], then change the SSL options or the port options).

    • The published DNS name of the authentication proxy service is modified (Access Gateways > Edit > Reverse Proxy/Authentication > [Name of Reverse Proxy] > [Name of First Proxy Service], then modify the Published DNS Name option).

    For more information, see Section 6.4.3, Applying Changes to Cluster Members.

    Update All

    If the configuration update contains a configuration error, the Update All and the member Update options are disabled and the Configuration Error icon is displayed. Click the icon to discover which objects have been misconfigured. You need to fix the error by either canceling or modifying the changes before you can perform an update.

    Pending

    Indicates that the server is processing a configuration change, but has not completed the process.