A.3 Unable to Connect to SSL VPN Due to the OpenVPN Error

Occasionally, SSL VPN connection in Enterprise mode fails and the following OpenVPN error message is displayed in the log files:

Failed to Renew DHCP IP Address Lease on TAP-Win 32 Adapter: The system cannot find the file specified.

To workaround this issue, do the following before attempting to connect to SSL VPN again:

  1. Select Start > Control Panel > Network Connections.

  2. Right-click the Local Area Connection with the device name TAP-Win 32 Adapter, then select Properties.

  3. Click Configure, then select the Advanced tab.

  4. Select Media Status and set the value to Always Connected.

  5. Click OK.