B.5 The SSL VPN Applet Fails to Download on a SLED 11 64-bit Machine

If you are using a SUSE Linux Enterprise Desktop (SLED) 11 64-bit machine, the SSL VPN applet might fail to download after logging in, and a blank page is displayed to you. This is because SSL VPN fails to load the page as if the browser fails to find the appropriate JRE plug-in installed on the client machine.

To work around the problem

  1. Specify the following command to check if JRE plug-in is installed:

    rpm -aq | grep jre-plugin

  2. If JRE plug-in is not installed, select YaST > Software Management.

  3. Search and install the Sun JRE plug-in.

  4. Reconnect to SSL VPN.