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Single sign-on fixes this problem by eliminating the need for users to remember their usernames and passwords beyond their initial network login. Single sign-on stores the usernames and passwords that each user needs and then automatically types them in for the user when required.
Single sign-on not only solves the security problem of users having to remember their login credentials, but also increases productivity because the user no longer needs to type in a username and password. The computer does it for them. As a result, single sign-on greatly reduces the number of calls to help desks related to forgotten passwords.
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