Angela reports that she is printing to Printer2, but nothing is coming out of the printer.
In Novell Remote Manager, open theand locate Printer2 in the list.
Printer2 shows a printing error.
Click the Printer Agent name.
Reviewing the, you determine that the Print Manager and the printer are not communicating.
Obtain the IP address from thefor the Gateway.
Ping the IP address.
You discover that you cannot ping the IP address, so the printer must be disconnected from the network or turned off.
Check for any messages from the administrator by clicking.
Theshows that the printer has been disconnected from the network.
Have Angela install and print to a different printer.