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SMDR-X-20: An internal error has occurred. The protocol selected by the redirector is not available.
Source: SMDR.NLM
Explanation: SMS uses proxy TSAs, loaded on the server, to represent workstations to the SMS architecture. When a workstation (including Macintosh, DOS, Windows, UNIX, etc.) registers with the appropriate proxy TSA on the server, it gives its name and address, and it identifies the underlying protocol.
When a backup engine connects to the proxy TSA, it assumes it has connected to the actual workstation. However, the proxy TSA informs the backup engine that it is only a proxy and broadcasts the real workstation address and protocol. At an underlying level, the SMDR disconnects the proxy TSA and uses the information it has received to try to connect to the real workstation.
Possible Cause: This error message indicates that the workstation is available only on a protocol not supported by that SMDR, causing the redirection attempt to fail.
Action: Replace the SMDR with one that supports the needed protocols and retry the operation. If the problem persists, contact a Novell support provider.
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