Source:  utility name in message prefix

Possible Cause:  When the system tried to initialize the SYS$HELP.HEP file, it could not find a correct version of the file within the existing search drives. A file was found, but it was an incorrect version. The following areas were searched:

• The current directory.
• The NWLANGUAGE environment variable directory. If the NWLANGUAGE variable is set, it should contain a directory name or names which specify a language (for example, ENGLISH or FRENCH). The files are searched for in a subdirectory of the NLS directory as specified by the NWLANGUAGE variable. The NLS directory in this instance is itself a subdirectory of the load directory. (The load directory contains the current utility's EXE file.)
• The load directory (the directory containing the current utility's EXE file). This is normally the PUBLIC directory.
• The PATH and DPATH (for OS/2 only) environment variables. These environment variables can be found in the user's login script or in the AUTOEXEC.BAT file.
• The first directory found under the child NLS subdirectory of the load directory.
• The first directory found under the sibling NLS subdirectory of the load directory.

Action:  Find a current version of the system help file and copy it to a directory that is mapped to an existing search drive, or map a search drive to the file.