Source: GroupWise engine; file input/output.
Explanation: File lock error.
Possible Cause: An attempt to lock a file failed.
Action: Check to verify the file is not currently locked by another process that has terminated.
Possible Cause: You cannot open the specified file because another user might have the file open.
Action: Ask the other user to close the file.
Action: Retry the action later.
Action: If no valid user or process has the file open, delete the connection to unlock the file.
Possible Cause: You cannot open the specified file because you might not have rights to open the file.
Action: Obtain rights to the file.
Possible Cause: If this error occurs from the POA when rebuilding a database, a user might still have the database open. The POA requires exclusive access to databases when rebuilding them.
Action: Make sure no users associated with the database to be rebuilt are currently running the GroupWise client. If none are and the database is still locked, break the connection to unlock the file.
Action: Exit, then restart the POA.
Action: Record the conditions under which you encountered the error. For the latest error code solutions, search for TIDs about the error code in the Novell Support Knowledgebase .