Source: GroupWise engine; administration engine.
Explanation: An external synchronization message was received from a system that the local GroupWise system cannot identify.
Possible Cause: The local GroupWise system is not set up to synchronize with the system that sent the synchronization message.
Action: Configure the local GroupWise system for external synchronization with that system. See "Exchanging Information Between Systems" in "Connecting to GroupWise 5.x and 6.x Systems" in the GroupWise 6.5 Multi-System Administration Guide.
Possible Cause: The external synchronization record in the domain database has been damaged.
Action: Delete the external synchronization record. In ConsoleOne, click Tools > GroupWise System Operations > External System Synchronization. Select an external system, then click Delete > Close. Exit and restart the MTA and POA. Re-create the external synchronization record. See "Exchanging Information Between Systems" in "Connecting to GroupWise 5.x and 6.x Systems" in the GroupWise 6.5 Multi-System Administration Guide.
Action: Record the conditions under which you encountered the error. For the latest error code solutions, search for TIDs about the error code in the Novell Support Knowledgebase .