Source: GroupWise engine; file input/output.
Explanation: Unsupported encryption level in file.
Possible Cause: Attempted to decrypt a file using an encryption level that is no longer supported.
Action: The file you are trying to open was created in a newer version of GroupWise and cannot be opened in an older version. Update to the latest version of GroupWise. To check the date of the GroupWise client you are using, click Help > About GroupWise. For technical services and file updates, see Novell Technical Support.
Action: Make sure the archive directory is not locked to an unusable location. In ConsoleOne, browse to and select the post office the user belongs to, then click Tools > GroupWise Utilities > Client Options > Environment > File Location. Check the setting in the Archive Directory field and whether or not it is locked.
Action: Record the conditions under which you encountered the error. For the latest error code solutions, search for TIDs about the error code in the Novell Support Knowledgebase .