Source: GroupWise engine; file input/output.
Explanation: File open error.
Possible Cause: GroupWise cannot copy the specified file. During an explicit file copy function, failure to create the destination file will generate this error. If the destination file exists and is read only, this error might occur.
Action: Check destination filename specified and ensure it is unique.
Possible Cause: If this error occurs the first time a user tries to archive messages, the user might not have sufficient rights to the archive location.
Action: Check the user's rights to the archive location. Grant the user the rights necessary to create the archive, or suggest a location where the user already has sufficient rights to create the archive.
Possible Cause: If this error occurs when updating the GroupWise client software, users might be running the client software.
Action: Perform the update when no one is using the GroupWise client, or send a broadcast message asking all users to exit so you can update the software. Check the open/lock activity on the GroupWise program files.
Possible Cause: If this error occurs from the POA, the POA might not have access to a required file.
Action: Start the POA including the /rights switch to determine the specific problem the POA is encountering. See "Using POA Startup Switches" in "Post Office Agent" in the GroupWise 6.5 Administration Guide.
Action: Record the conditions under which you encountered the error. For the latest error code solutions, search for TIDs about the error code in the Novell Support Knowledgebase .