D01C   Remote mail error

Source:  GroupWise engine.

Explanation:  Invalid remote mail request.

Possible Cause:  Remote mail error. This error is displayed whenever a more specific error is not available. The most common cause is a request for items that have already been deleted.

Action:  Check and repair the databases of the master mailbox. See "Maintaining User/Resource and Message Databases" in "Databases" in the GroupWise 6.5 Administration Guide.

Action:  Run GWCheck. See "Standalone Database Maintenance Programs" in "Databases" in the GroupWise 6.5 Administration Guide.

Action:  GroupWise Remote should automatically repair any problems with the remote databases. If the client is unable to repair the problem, you can delete the rofdata directory on the remote computer, then request all information from the master mailbox again.

Action:  Record the conditions under which you encountered the error. For the latest error code solutions, search for TIDs about the error code in the Novell Support Knowledgebase .