Customizing Notification Messages

Novell^® ZENworks^® OnDemand Services^TM creates the following e-mail notifications:

• Package Request: Sent to a cost center's budget holder to inform him or her of a user's request to purchase a package.
• Request Response: Sent to a user in response to his or her package request. Indicates whether the budget holder approved or denied the request.
• Purchase Information: Sent to a user to inform him or her that he or she has been assigned a package.

These e-mail notifications include text in the message subject and the message body that you can customize to meet your own needs.

• Modifying the Message Subject
• Modifying the Message Body

IMPORTANT:  You must enable users to receive notification messages. This is done through the Receive Email Notifications setting on a User object (User object > OnDemand tab > Purchases page). For more detailed instructions, see Assigning Users to the Cost Center . In addition, the E-Mail Address setting for each user and budget holder needs to be defined on their User object (User object > General tab > Identification page).