6.4 Managing Printers

Although the default settings lets users print without additional configuration, you might want to modify some of those settings so that you can manage your printing resources most effectively.

6.4.1 Creating Additional Printers

Before creating additional printers, ensure you meet the following prerequisites:

  • Have the Supervisor right for the destination container where its associated Printer object is to reside.
  • Be designated as a manager of the Print Manager that controls this printer.
  • Have a Driver Store running.
  • Have an Print Manager running.

To create additional printers

  1. In Novell iManager, click iPrint > Create Printer.

  2. Fill in the fields.

    Click Help for explanations about the fields.

  3. Click OK.

  4. Click Next, then select the Drivers for this printer.

    If the printer drivers for this printer are not listed, you can still create the printer. After the printer is created, you can add the printer drivers to the Driver Store and then associate the drivers to the printer by clicking Manage Printer > Drivers.

    These drivers are automatically downloaded to users’ workstations when they install the printer in the future.

    Because the list of printer drivers included with this product is limited, you can add drivers to the Driver Store. See Updating Printer Drivers for more information.

    If you do not select a driver, users are prompted to provide a disk with the appropriate driver the first time they install this printer on their workstations.

  5. Click Next to create the printer.

6.4.2 Managing Printer Agents

Using iManager, you can manage Printer Agents. You can start up and shut down a Printer Agent, pause and resume input and output, view printer information, set configuration settings, and change the printer drivers.

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer you want to manage.

  3. Use the tabbed property pages to complete the task you want.

6.4.3 Using Printer Driver Profiles

Printer driver profiles let you set the driver defaults for a Windows printer driver. Then you associate the printer driver profile to a printer so that when the printer is installed, it is configured with the settings you want.

For example, in a law office you might want the default paper size to be legal size. This means every time the printer and corresponding driver are installed on a workstation, the paper size is set to legal size.

Creating, Modifying, and Deleting a Printer Driver Profile

When creating a printer driver profile, you work directly with a platform-specific printer driver; therefore, you must create and modify profiles from the same operating-specific platform as the printer driver. For example, to create or modify a Windows 2000 printer driver profile, you must access iManager and complete the task from a Windows 2000 workstation.

  1. In Novell iManager, click iPrint > Printer Driver Profile.

  2. Browse to and select the Print Manager where you want the driver profile stored and made available to the printers on that manager.

  3. Select an operation, and then click OK.

    • Create Printer Driver Profile: Creates a new printer driver profile.

    • Delete Printer Driver Profile: Deletes an existing driver profile.

    • Modify Printer Driver Profile: Changes the settings of an existing printer driver profile.

After creating a printer driver profile, you need to associate it with a printer.

Associating a Printer Driver Profile with a Printer

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer you want to modify.

  3. Click Drivers > printer_driver_operating_system.

  4. Select the printer driver from the list of Available Drivers.

  5. Select the profile you want associated with this printer from the list of Available Driver Profiles for Selected Driver.

    If you do not want a profile associated, select None.

  6. Click OK to save the changes.

6.4.4 Enabling iPrint Direct

Users of an iPrint Direct-enabled printer send print jobs directly to the printer instead of sending the job to the Print Manager first. The job is sent to the printer in LPR or raw 9100 format, depending on the setting gateway autoload command for the printer. Although this greatly reduces server communication, the ability to audit print jobs is lost. iPrint Direct still supports driver updates, and printer information is gathered directly from the printer using SNMP.

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer you want to enable iPrint Direct printing for.

  3. Click Client Support > iPrint Direct.

  4. Select the Enable iPrint Direct Printing option.

6.4.5 Managing Print Jobs

The following sections provide specific information about the print job management features. Users designated as managers or operators for a printer can perform these tasks for all jobs routed to that printer; individual job owners can perform these tasks only for their own print jobs.

Viewing Print Job Information

You can view information about individual print jobs waiting to be processed by a specific printer.

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer the job was sent to.

  3. Click Printer Control > Jobs.

    Information about print jobs is displayed.

Deleting Print Jobs

Administrators can delete any print job after it has been submitted if the job has not yet started printing. Users can delete only their own print jobs.

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer the job was sent to.

  3. Click Printer Control > Jobs.

  4. Check the check box next to the job you want to delete.

  5. Click Delete.

Changing the Order of Print Jobs

Occasionally, you might need to print a job ahead of other jobs that have already been submitted to a printer but have not yet started printing. Administrators, managers, and operators can move any job up or down the list. Users can move only their own jobs, and can move them only down the list.

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer the job was sent to.

  3. Click Printer Control > Jobs.

  4. Check the check box next to the job you want to modify.

  5. Click Promote to move a print job up the list.

6.4.6 Using Printer Banner Pages

Banner pages create a cover sheet for each print job that a printer produces. Using the Printer Banner Configuration task, you can customize the information printed on a banner to your needs. If you select eDirectory information such as the eDir e-mail address, the Print Manager needs rights to read these attributes. Follow the steps in Using eDirectory Attributes with Custom Banners.

Configure a Custom Banner

  1. In Novell iManager, click iPrint > Printer Banner Configuration.

  2. Browse to and select the Print Manager you want.

  3. Select an operation and click OK.

    • Create Custom Banner: Lets you create a new custom banner.

    • Delete Custom Banner: Lets you delete an existing banner.

    • Modify Custom Banner: Lets you edit the settings of an existing custom banner profile.

  4. Complete the fields with the information you want. If you create multiple banners, you should use banner names that are descriptive enough to identify them when you associate the banner to a printer.

  5. Select the Banner Text Location.

    This is where the banner option information appears on the banner page. The banner information is grouped together and then placed as a chunk either starting at the top of the page, centered on the page, or starting at the bottom of the page.

  6. Select the banner options you want and the font size you want to use to display the information.

  7. Click OK to save the changes.

Associate a Custom Banner to a Printer

  1. In Novell iManager, click iPrint > Printer Banner Configuration.

  2. Browse to and select the Print Manager where the printer agents are hosted.

  3. Select Assign Custom Banner, then click OK.

  4. From the Custom Banner drop-down list, select the banner you want.

  5. Check the check box next to each printer you want this banner associated with.

    When you check the check box, the banner name appears in the Assign Banner field. To associate a different banner, select the desired banner from the Custom Banner drop-down list, and select the check box for the printer you want to change. If you do not want a banner to be used, select None.

You can also assign banners when using the Manage Printer task.

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer you want to modify.

  3. Click Configuration > Custom Banners.

  4. In Available Banners, select the banner that you want this printer to use.

  5. Click OK to save the changes.

    If you select eDirectory information such as the eDir e-mail address, the Print Manager needs rights to read these attributes. Follow the steps in Using eDirectory Attributes with Custom Banners.

Using eDirectory Attributes with Custom Banners

Custom banners lets you select the information you want displayed on the banner page. Some of the banner options are information contained in eDirectory. In order for the Print Manager to obtain this information, you must modify the trustee rights and give the Print Manager read rights to these properties. Because rights flow down the eDirectory tree, you can assign the trustee right at a container level above the users, or to the tree.

  1. In iManager, click Rights > Modify Trustee Rights.

  2. Select the container or tree where you want to modify the rights.

  3. Click Add Trustee, then select the Print Manager object.

  4. Click Add Property, then select the Show All Properties in Schema check box.

  5. Select the following attributes:

    Banner Option

    eDirectory Property

    eDir mail stop

    mailstop

    eDir e-mail address

    EMail Address

    eDir location

    L

    eDir telephone number

    Telephone Number

    eDir user first name

    Given Name

    eDir user full name

    Full Name

    eDir user last name

    Surname

  6. Click OK.

  7. Ensure that at least the Read right is selected.

  8. Click Done.

6.4.7 Modifying the Printer’s Gateway Load Commands

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer you want to modify.

  3. Click Configuration > Gateway.

  4. Edit the gateway autoload command.

    The following tables describe the gateway load commands and parameters that can be used.

    Gateway Load Parameters

    Description

    iprintgw

    The gateway executable that is loaded for this Printer Agent.

    PA=

    The printer agent name that is to be loaded.

    PORT=port_value port_specific_parameters

    The type of port to be used. Supported values are LPR, RAW and NULL. Most printers use LPR. Some printers use RAW, which defaults to PORT 9100. Other ports can be used by appending :port_number to the HOSTNAME or HOSTADDRESS. For example, 129.63.47.78:9101.

    The port value is followed by port-specific parameters. See the Port-Specific Parameters in the table below

    HOST= or HOSTADDRESS=

    The hostname (DNS Name) or IP address of the printer.

    PRINTERNAME=

    Passthrough is used for most printers. If you are printing to a UNIX printer, use a UNIX-type printer or queue name.

    GETCOMMUNITYSTRING=

    Specifies the community string to be used for SNMP Get and GetNext requests.

    SETCOMMUNITYSTRING=

    The community string to be used for SNMP Get and GetNext requests.

    NOSNMP

    No SNMP traffic is generated by the gateway, and printer status information such as the information displayed on the printer, is not gathered.

    Port-Specific Parameters

    Description

    JPOLL=

    Sets the job polling interval (in seconds).

    SPOLL=

    The base SNMP polling interval (in seconds). Only select SNMP information, such as the printer’s alert table and display console, is gathered at this polling interval.

    Other information that changes less frequently, such as the level of paper in a paper tray or the amount of toner, is gathered about every four polling intervals; additional printer information, such as printer memory, is gathered every 10 polling intervals.

    VENDOR=

    Indicates the printer vendor and is reserved for the vendor’s use only.

  5. Click OK to save the changes.

6.4.8 Configuring LPR Printers

UNIX, Macintosh, and other LPR clients can print to iPrint printers using LPR.

IMPORTANT:In order for LPR to work, the printer agent name cannot contain spaces. If it does, you need to recreate the printer agent or select a different printer.

  1. In Novell iManager, click iPrint > Manage Printer.

  2. Browse to and select the printer you want to enable LPR printing for.

  3. Click Client Support > LPR Support.

  4. Check the Enable LPR/LPD Client Support check box.

    The LPR Host and LPR Printer/Queue fields display information required when setting up printing for Macintosh, UNIX, or other LPR clients.

    LPR Host: The server name where the Print Manager is running.

    LPR Printer/Queue: The same as the printer agent’s name. The printer agent name cannot contain any spaces; otherwise, LPR does not work properly.

  5. (Optional) Enable the following options:

    Filter All LF to CRLF and Append FF to Jobs: Selecting this check box changes bytes in the LPR data stream of all incoming LPR print jobs from Line Feeds to Carriage Returns with Line Feeds and appends a Form Feed to the end of the print job. Typically, these changes are made at the LPR client; however, if you are sure of your users’ configurations, you can implement this option.

    Address Ranges: Add an address range only if you want to restrict access to this printer to LPR clients within the address range. When the list is empty, all addresses are allowed to print (default).

  6. Click Apply or OK to update the printer settings.

  7. From the UNIX, Macintosh or other LPR client, set up a printer using the LPR Host and LPR Printer/Queue information displayed in Step 4.