11.4 Non-replica eDirectory Server Issues

These issues should be understood in the context of eDirectory non-replica servers. These issues can occur throughout Open Enterprise Server (OES) 11 SP2 so they refer to the OES 11 SP2 troubleshooting information or eDirectory documentation on the Novell OES 11 SP2 online documentation site for details. For more information on eDirectory, refer to the NetIQ eDirectory 8.8 SP8 Administration Guide.

Unable to start/stop the Print Manager/Driver Store from iManager

Explanation: You cannot start/stop the Print Manager/Driver Store using iManager. Unable to bind to the eDirectory throws an error message with the code FFFFFD8E (-626).
Possible Cause: The SLP configuration of the non-replica OES server. Two modes of SLP configuration for a non-replica OES server are:
  • SLP-DA (Directory Agent)

  • Multicast SLP

There are two possible problems for a non-replica OES server in SLP-DA mode:

  • The non-replica OES server is not able to reach the DA server.

  • The replica OES server is not able to reach the DA server.

There is one possible cause for this problem for a non-replica OES server in Multicast SLP mode:

  • The firewall is on, so multicast communication is not possible.

Action: If the message indicates Non-replica server is not able to reach the DA server, ensure the DA server is up.

If the message indicates Replica server is not able to reach the DA server, ensure the DA server is within the multicast range of the replica server. If it is not within the multicast range, provide the IP address of the DA server in the SLP configuration file of the replica server.

For details on SLP configuration and setting up the DA server, see “Configuration Parameters” of the NetIQ eDirectory 8.8 Administration Guide.

For the Multicast SLP configuration, turn the firewall off.