A.4 Printer Prints Junk Characters

When trying to print a document, the printer might print only junk characters in the following scenarios:

  • This issue is caused because the local renderer does not support all the font types. To resolve this issue, you can install the Microsoft TrueType fonts on your iPrint server.

    1. Log in as root.

    2. Type the following command to navigate to the fonts directory, then press Enter:

      cd /opt/novell/iprintmobile/fonts/

    3. Install the supported RPM files by typing the following command, then press Enter:

      rpm -ivh *.rpm

      The RPM files are now installed on the iPrint server.

    4. Run the script to retrieve the fonts by typing the following command, then press Enter:

      sh fetchmsttfonts-11.1-5.7.10-fetchmsttfonts.sh.txt

      The fonts are downloaded from Sourceforge and installed on your iPrint server.

  • Few of the Linux drivers might fail to print due to absence of certain filters. You can verify this information, using the command: lpstat -p

    The command displays the status of the drivers. Change the driver for which you have received the failure messages. This is applicable only for local renderer.