9.2 Retain Publisher and Viewer

Retain comes with the ability to export selected messages to a local archive for searching and viewing or to fulfill the need of a mobile archive for legal compliance. This can be extremely useful for larger systems or systems which have a high load, and where the need for review or legal compliance is being exercised, but access to the entire Retain archive is not necessary. Instead of allowing or facilitating constant access to the entire Retain Server, the Publisher can export and index groups of messages to a local archive, and the Viewer can search, view, and forward messages from the local archive.

The process is performed in two parts: the Publisher and the Viewer. The publisher, using an existing account with mail export rights, connects to the Retain Server and exports the messages complying with the search request, and creates a local database archive on the host machine. The viewer accesses the local archive and allows browsing, searching, and message exportation from the local archive.

System Requirements:

  • Windows 7x, 8x 10x (32-bit or 64-bit)

  • .Net 4.5 SP1

  • PST migration requires Outlook installed. (32 and 64-bit systems are supported.)

  • Network connection to Retain Server

  • Retain user with rights to export mail (See User management in Retain Administration)

NOTE:NOTE: Due to file access, the publisher cannot publish archives to a network drive

The Viewer can be run or be installed as stand-alone client wherever a published archive exists, but it is recommended to install the Viewer when you install the Publisher. While the Viewer and Publisher can be installed and run separately, the Viewer must have direct access to the published archive. Do not place the published archive on a network share. Accessing the published database from a remote machine may cause instability and is insecure. For this reason, it is best to use the Viewer local to the published archive.

Download the tools from the Retain site

Run the installers on the desired machine.

The Retain Publisher and Viewer are found on the tools page. To access the tools page, select the 'tools' link from the top right of the Retain Server administration page.