If a user forgets the passphrase answer, you must reset the user’s Novell SecureLogin configuration to ensure that the user’s data is secure. This deletes all user-specific information, including usernames and passwords.
For more information on re-setting user data, see Section 2.3, Deleting or Re-setting User Data.
IMPORTANT:When you set up a user’s passphrase question and answer policies, we recommend that you keep them simple so that the user can easily remember the answer.