21.4 Assigning Permissions for SecureLogin Help Desk

  1. Login to the Active Directory domain as a administrative level user.

  2. On a workstation or server open Active Directory User and Computers, and browse to the OU where you would like to create the group that will hold the Help Desk users who will work with SecureLogin for the selected container and its children.

  3. Click the create group button

  4. Give the group a descriptive name, such as Service1-SecureLogin-Help Desk.

  5. Add the appropriate users to the group.

  6. Delegate the permissions to the SecureLogin attributes at the container where the users are.

  7. The Delegate Control wizard opens.

  8. Add the group you want to delegate control to, then click Next.

  9. Select create a custom task to delegate, then click Next.

  10. Select the Only the following objects in the folder, then scroll down to user objects and select it. Click Next.

  11. Since these are SecureLogin Help desk level users they will only be granted permissions to manage the SecureLogin attributes. Select the General and Property-Specific checkboxes. Then scroll down and select both the read and write permissions for all protocom- attributes.

  12. You are now finished with the delegate control wizard for the Service1-SecureLogin-Admins group. Click Finish.