12.2 Prerequisites

Before you upgrade:

12.2.1 Hot Desk and Mobile Users

Hot desking is the temporary physical occupation of a workstation or work surface by a particular employee. The work surface can either be an actual desk or a terminal link. Hot desking is regularly used in large enterprises where employees are spread across offices or geographical locations at different times, or at out of office for a long time.

Hot desk users do not work from a fixed workstation and their user data is stored on the directory. For example, in a hospital environment, staff might be stationed in a different ward for each shift, and they are able to access their applications and data from any workstation.

When these users log in to SecureLogin, their details are downloaded from the directory to the local workstation cache. All workstations accessed by Kiosk mode users must run the same version of SecureLogin. If users log in to an upgraded workstation, they cannot access their SecureLogin data on workstations running a previous version of the software.

12.2.2 Stopping Tree walking

Checking for inherited values from higher level objects is referred to as “tree walking.” Each time the SecureLogin user cache synchronizes with the directory, SecureLogin checks for changed configuration data including preference values, password policies, preconfigured applications, and application definitions.

SecureLogin data that is not manually configured at the user object level is automatically inherited from higher-level directory objects. To ensure that higher-level object settings are not inadvertently inherited by lower-level objects, you need to set Stop walking here to Yes before upgrading.

You can also use this option to limit directory traffic in organizations where the network is congested or geographically dispersed. Set his function at the organizational unit or container level to stop SecureLogin from traversing the directory hierarchy past the specified level.

To set the Stop walking here option at the Users container:

  1. Access iManager, then select Manage SecureLogin SSO from the left pane.

  2. Select Preferences from the drop-down list.

  3. Select the Stop walking here option and change the value to Yes.

  4. Click Apply.

All user objects in the Users container will now inherit their SecureLogin configuration from the Users container level and below.